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Whether you have a question about your account, need assistance with our platform, or want to learn more about our services, our dedicated support team is ready to assist you. Reach out to us through the contact form, and we’ll get back to you as soon as possible. At Neuron Markets, your success is our priority!

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Frequently ask question.

Learn about new features from frequently asked question.
What are the benefits of trading with Neuron Markets?

With Neuron Markets, you get a reputable, fully-regulated broker that is fully committed to fair trading practices and has invested heavily in education, ensuring that our traders are given every opportunity to improve themselves.

 

Our experienced support team is always available to help.

You can contact us by filling the contact form on this page.

Do you offer swap-free accounts?
How do I withdraw funds?

You can submit a withdrawal request from the “Withdrawal” tab of your profile page. Please do not forget to fill in the comment box for your withdrawal request. Make sure that your free margin, as well as all applicable payment charges, exceed the amount specified in the withdrawal request.

What is forex trading?

The forex, or foreign exchange market, is the biggest and most highly traded market in the entire world. It operates around the clock, five days a week. Over $5 trillion are traded in this market every single day. Most people know about foreign exchange from the booths at airports and holiday destinations that allow you to convert one currency into another. However, forex is a great deal more exciting than that. Trading forex involves speculating on the strengths and weaknesses of different currencies. Forex is traded in pairs, with the figure quoted for each pair referring to how much of one currency can be purchased with one unit of another currency. For instance, if the EUR/USD exchange rate is listed as 1.15, this means that 1 euro will buy you 1 dollar and 15 cents. When this number increases, it means that the euro is growing stronger in relation to the dollar. When this number drops, it means that the dollar is growing stronger in relation to the euro. In previous decades forex trading was exclusive to the foreign exchange desks of the big banks, but the Internet revolution changed all that and made it much more accessible to people from all walks of life.

Markets are places in which fortunes are both made and lost. There are tremendous opportunities but also great risks. Like any high-pressure activity, a small percentage of participants is usually very successful. However, this does not mean that it’s impossible to learn the craft of trading and do well at it or earn enough to be comfortable. In fact, this is the major attraction in forex for many people. Any individual with access to markets and basic resources can use their knowledge and insights to correctly foresee where a certain market is likely to go, then be able to act on this insight and turn a profit. Given this phenomenon, we have made it our goal at Neuron Markets to guide our traders through the process to try and get as many as possible out of the majority who underperform, into the minority who can make a lucrative career out of trading. This is why we work hard to offer our clients all the resources they need to educate themselves on markets and become the best versions of themselves.

The FX market has a low barrier of entry, which makes it highly accessible to most people. However, it’s important to keep in mind that smaller account holders find themselves at a disadvantage because the less a person is using to trade, the easier it is for the market to turn against them and wipe them out. It’s all a matter of limiting the downside and maximizing the upside, which sounds like common sense, but can be tricky to perform in a live trading environment. This is why we recommend to all of our clients – whether beginner, intermediate or advanced – to develop their own money management rules and adhere to them. At Neuron Markets an entry-level account can be created by depositing as little as $250, but whether you have an entry account or a VIP account, with Neuron Markets you have access to the same low latency execution, competitive prices, and great service.

We recommend to clients who are new to markets to register an account and spend some time familiarising themselves with our educational content. The best way to begin trading forex – or any other asset class for that matter – is to learn from those who came before you. Fortunately, there is a great deal of educational material out there and many experienced traders and analysts to learn from. At Neuron Markets we offer a growing ebook library as well as a great selection of video courses designed to quickly bring our beginners up to speed. The next step is to practice trading on a demo account. This is important as it gives you a chance to get to grips with the process of trading as well as the trading platform you are using. It also allows you to make mistakes without suffering losses. Once you have familiarized yourself with the platform and how it works, the next step is to start trading live.

This all depends on how dedicated you are. Many have succeeded in turning their trading hobby into a full-time career but it takes hard work and dedication. You have to develop strategies and strict money management rules. People trade for all sorts of different reasons, but those who make it as professionals all seem to have the same thing in common. They treat it like a business and apply the same energy and discipline to it as they would with their own business. It’s a lifelong journey and there are always new things to learn, this is why the idea of becoming a professional trader is such an exciting prospect to so many people. At Neuron Markets we are committed to guiding our beginners through the process of learning how to trade and helping our more experienced traders become even better and more well-rounded.

How do I become a partner?

There are two different ways to partner with Neuron Markets:

1. You can become an affiliate and receive commissions for referring users to us.

More information on our affiliate program can be found here.

2. If you have access to a broader trading network, you can become an Neuron Markets introducer broker and receive rebates on the volumes traded by the members of your network.

More information on our introducer broker program can be found here.

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